The only professional IPL HAIR REMOVAL
device medically certified for personal use AT HOME
Support: (int +61) 7 3393 9342

Terms and Conditions

E-One is committed to providing professional service and the highest quality.

  1. Shipping Policy

    All prices in this website are quoted in Australian dollars.

    Shipping charges are calculated based on weight and location.

    Zone Under 1 kg Over 1 kg
    Australia $18.00 $31.50
    International A $22.00 $39.50
    International B $26.50 $48.00
    International C $32.50 $60.00
    International D $6.50 $10.00

    For a full list of International zones, please contact our office.

  2. Delivery Policy

    E-One.com will endeavour to ensure that all products are dispatched within two working days of cleared funds. Delivey times will vary depending on location, however all eforts will be made to ensure that delvery is prompt.

    If for any reason we are unable to dispatch your order, we will notify you within two business days.

  3. Customer Service Policy

    E-One.com is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.  

  4. Refund Policy

    Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.  You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do

  5. Security Policy

    When purchasing from E-One.com your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre at the following: 

    Postal Address: E-One
    PO Box 113
    Stafford 4053
    Queensland
    Australia

    Physical Address: E-One
    3/36 Windorah Street
    Stafford 4053
    Queensland
    Australia